Form 4 Pro Service Plan 2 years
FRM021-PA Plan To Keep You Printing
Tailored to professionals, our Pro Service Plan is designed to meet the needs of your business and deliver a rapid response to critical issues. Pro Service Plan is backed by a dedicated team of certified workflow-trained support representatives.
Priority access to Pro Service Experts
A direct phone line to Pro Service Experts and prioritized email support from our dedicated staff.
Hot swaps for hardware replacements
Ensure constant uptime: Formlabs will ship you a replacement printer to keep you printing if your printer needs to be repaired or replaced.
Customized training
Schedule a video conference between our team and yours for a training session tailored to your applications.
Warranty for the duration of the plan
Purchasing a Pro Service Plan and Warranty Bundle extends the one-year warranty included with your printer to the full duration of the plan.
What's included in Pro Service Plans?
- Pro Service Plans are from 1 year to 3+ years
- Printer/Component Replacement
- Hot Swap
- We expedite a replacement to you first in the event your product needs service.
- Chat & Email Support
- Phone Support
- Available Monday through Friday, 9 am - 6 pm ET and CET. Multilingual support in English, German, Italian, French, and Spanish.
- Priority Email Support
- Receive helpful responses, sometimes including short video tutorials, within hours.
- Live, Customized Training
- Schedule a live training session with our ex